Playbook Definition and Types available

What are Advertising Playbooks

Playbooks are a pre-packaged sequence of campaigns to deliver ads to your target audiences based on your goals. Playbooks offer you an easy interface to launch and maintain your B2B advertising programs based on the best practices our RollWorks' Customer Success team has developed over the years.

Playbooks offer in-product budget management, budget recommendations, automatic account, and conversion exclusions, audience estimates that include country, and account-based reporting metrics.

RollWorks offers you three types of Playbooks:

Account Targeting Website Retargeting Intent Targeting
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The key benefits of RollWorks’ Playbooks are:

  • Access to B2B campaign best practices in one easy-to-follow setup: We have developed different types of Playbooks that offer different templates and configurations aligning with our best B2B advertising best practices.
  • Ensure correct setup: Playbooks ensure that your audiences and corresponding exclusions are set up perfectly to include the right people in the right campaign.
  • Simplify budget allocation: Define a budget for your Playbook and our systems will optimize the spend across campaigns and advertising inventories when applicable towards your goals.
  • Clear reporting: Manage and optimize your Playbooks towards your strategic goals with easy-to-use reporting.
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Bidding technology

RollWorks Playbooks rely on BidIQ®, which is our proprietary AI technology powering RollWorks bidding. This technology helps you to find the right visitor, at the right time, in the right place, at the optimal price across web, social, native, and mobile devices. Our proprietary BidIQ® technology is enabled by default in your RollWorks account and incorporates learnings into future campaigns. Learn more about BidIQ® here

 

Playbook Ad Review Process

Playbooks go through our Ad Campaign Review Process to ensure that they meet our Advertising Policies and Guidelines. Turnaround times for playbook review can fluctuate, but it should never take more than one business day.

 

Types

Playbook Type Description
Website Account Targeting Playbook Launch an easy pre-packaged set of ad campaigns way to serve Web Ads to the Buyer Personas within an Account List and Account Group.
  • Select an Account List and Account Group to target
  • Select the Buyer Personas within the accounts you want to target
  • Your audience will be targeted by two campaigns sequentially, each campaign will have a different set of ads: 
    • Campaign 1: Drive new website visitors from your list
    • Campaign 2: Re-engage website visitors from Campaign 1
Website Retargeting Playbook Launch an easy pre-packaged set of ad campaigns to serve Web Ads to re-engage all your website visitors, with the goal of ultimately generate form-fill submission Conversions on your website. You can choose from 3 different website retargeting strategies based on your website traffic volume:
  • Standard Strategy includes 1 retargeting campaign
  • Intermediate Strategy includes 2 sequencial retargeting campaigns
  • Advanced Strategy includes 3 sequencial retargeting campaigns
Website Retargeting Playbooks will target all your website traffic. If you want to launch website retargeting campaigns for specific pages only, you can use individual Website Retargeting Campaigns instead.
Bombora Intent Targeting Playbook

This is a legacy feature.

Instead use Account Targeting Playbooks combined with Intent-based Account Lists.

 

Who can access

Access to Playbooks depends on your RollWorks package:

RollWorks Package Account Targeting Playbook Website Retargeting Playbook Bombora Intent Targeting Playbook
Account Based Advertising Unlimited Unlimited

❌ Not included. This is a legacy feature. Launch an Account Targeting Playbook with an intent-based Account List instead.

Account Based Marketing + Advertising Unlimited Unlimited
Account Based Marketing Unlimited

Unlimited

Starter (Legacy) Up to 3 Unlimited ❌ Not included
Standard (Legacy) Unlimited Unlimited Unlimited
Professional (Legacy) Unlimited Unlimited Unlimited
Ultimate (Legacy) Unlimited Unlimited Unlimited
Free Tier ❌ Not included ❌ Not included ❌ Not included

To find your current package, log in to RollWorks and navigate to Settings > Billing > Plans & Usage.

 

FAQ

Are Conversion audiences automatically excluded from Playbooks?

Yes. The audiences that reach a conversion as defined by your Conversion Audiences will be automatically excluded from your Playbooks.

 

Can I run different types of Playbooks simultaneously?

Yes, you can run different types of Playbooks simultaneously.

 

Can the same account be targeted through multiple Playbooks?

If you run different types of Playbooks simultaneously:

  • RollWorks will automatically exclude Accounts in your 'Bombora Intent Targeting Playbook' from your 'Account Targeting Playbook' to avoid overlap. 
  • RollWorks will automatically exclude any accounts in your 'Bombora Intent Targeting Playbook' from your 'Website Retargeting Playbooks' to avoid overlap.
  • RollWorks will automatically exclude any accounts in your 'Account Targeting Playbooks' from your 'Website Retargeting Playbooks' to avoid overlap.

If you run multiple Account Targeting Playbooks simultaneously:

  • Any overlapping accounts included in both Account Targeting Playbooks will be targeted twice.
  • You can adjust your Account List logic to prevent account overlapping between multiple Account Targeting Playbooks.

If you run multiple Website Retargeting Playbooks simultaneously:

  • Any overlapping accounts included in both Website Retargeting Playbooks will be targeted twice.
  • We only recommend launching multiple Website Retargeting Playbooks if you are targeting different countries in each Playbook. Otherwise, multiple Website Retargeting playbooks will target the same audience.

 

What types of creatives are supported in Playbooks?

Playbooks support all Web Image Ads, Web Video Ads, Web HTML5 Ads, and Native Ads.

Access to different types of ad formats depends on your package.

 

Can you target multiple Account Lists within a single Playbook?

No, you can only target one Account List and one Account Group within a single Account Targeting or Bombora Intent Targeting Playbook. Please note that the maximum number of accounts that you can include in a single Account Group is 10,000.

 

Can I make changes to a Playbook once it is live?

Yes, you can edit a Playbook after is live.

We strongly recommend that you swap out the ads in a Playbook every quarter.

 

Why is my estimated audience size changing over time?

The estimated audience size targeted in a Playbook may change over time even if the playbook audience settings remain unchanged. This happens because cookies change clusters on a weekly basis. Newer data surfaces on those cookies and we increasingly identify the right cluster for them. This also leads to domain changes for some % of cookies and affects the audience estimation.

As we understand more about these users we try to keep this information as accurate as possible. People could leave companies or join them. Data providers can also improve their methodology or add new IP ranges for companies. We strive to keep this information updated to be as fresh as possible from all of the different data source providers that we work with.

 

Where does the form fills column data come from and what does the metric measure?

While determining the submission goal during Playbook setup, you can select which forms available on your website will be tracked toward that goal. The numbers appearing in the Form Fills column within the Playbook overview page are the number of form submissions tracked by the audiences specified during the setup. They are attributed to the ad activity of the specific Playbook.

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