Activate your RollWorks account and email verification

When you sign up to RollWorks for the first time, or when you update your email address you are required to verify your email address in order to activate your account so that we can maintain your account security.

 

Log in to RollWorks for the first time

When you purchase a RollWorks ABM package your Onboarding Success Manager will send you a welcome email with instructions to verify your email address like the one below.

  The verification link will expire within 2 weeks

The verification link in this email will expire in 2 weeks so it is recommended that you verify your email address as soon as possible.

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  • Click Verify Email Address and activate your RollWorks account.
  • Create a New Password.

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How do I resend the verification email if the token expires?

If when you click your verification email link you are directed to an expired landing page simply click Resend verification link and check your email inbox for a new email from RollWorks.

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Why am I not receiving the Email Verification from RollWorks?

 

Troubleshooting  Steps
Confirm that you have signed up to RollWorks with the correct email address 
  • If you are still logged in after signing up, you can check what email address you entered on the signup form to make sure it’s correct 
  • Go to https://app.adroll.com/welcome/verify-email 
  • Confirm that the correct email address was entered  
Search your email inbox with these keywords
  • Go to your email inbox and try searching for support@rollworks.com or RollWorks to find any new emails that may have been moved.
  • Alternatively, try searching for Please verify your email address to activate your RollWorks account! 

Check your spam folder and your email filter settings.

  • Depending on your email provider, some settings may need to be updated to ensure that emails from RollWorks are not filtered out of your inbox. We recommend:
      • checking your spam folder
      • checking your email inbox filters

 

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