If other employees in your company will need access to RollWorks to manage your ABM programs or to see reports, we strongly recommend adding them to your RollWorks account as a user.
Each user accessing your RollWorks accounts should have their own user account so that any changes made by any user to your campaigns, integrations, ads, etc. can be correctly tracked. This is especially useful in case a change is made in error by a user.
How do I add users to my RollWorks Account?
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Log in to RollWorks and go to Settings.
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Click User Permissions under Company.
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Click Add.
- Enter the First Name, Last Name, and email address of the new user. If you wish to add multiple users at once, select Add Another Teammate.
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Select the level of access you wish to provide to the new user under Role:
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- General User
- Administrator
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-
Level of access by role
| Access | General User | Administrator |
|---|---|---|
|
Access to RollWorks |
✅
|
✅ |
| Permission to invite more teammates | ❌ | ✅ |
|
Access to security settings |
❌ | ✅ |
|
Ability to set up and manage integrations |
❌ | ✅ |
| Access to billing settings |
Select if you wish to grant permissions to access your Billing Settings
|
✅ |
| Access to view Plans & Usage |
❌ |
✅ |
- If your company has more than one Advertiser Profile, click Profile Access to specify the Advertiser profiles that the new user can access, or select All Advertiser Profiles to provide full access.
- Click Save
The new user will receive an email from RollWorks with a confirmation link and instructions to gain access to their RollWorks user account.
How do I edit an existing user from my RollWorks account?
To make edits to an existing user you must be an Administrator and follow the steps below:
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Log in to RollWorks and go to Settings.
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Click User Permissions under Company.
- Find the existing user you want to edit and click on the pencil icon.
- Select the level of access you wish to provide to the new user under Role:
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-
- General User.
- Administrator.
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- Select the level of Access to Billing Settings.
- Click Save.
Email address cannot be changed
You will not be able to change the email address for any users. If you need to change the email address, remove the user and send a brand new invite with the new email address.
How do I remove a user from my RollWorks account?
To remove a user from your RollWorks account follow the below steps:
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Log in to RollWorks and go to Settings.
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Click User Permissions under Company.
- Find the existing user you want to edit and click the X icon.
- Click Delete.
Deleting a user cannot be undone
Once you delete a user, this action cannot be undone and the user will no longer be able to log in to RollWorks. If you delete a user by mistake you will need to add them again.
