You can import a Contact List to RollWorks using a CSV file containing email addresses. This will create a Static Contact List that does not update automatically and cannot be edited after the contact list has been created. Alternatively to uploading a CSV file, which requires refreshing the list manually, we recommend creating an Enhanced Contact List using our Contact List Builder.
Watch this 3-minute video to learn how to import a static contact lists using a CSV file
Refresh your CSV file at least quarterly
We recommend re-uploading a new CSV file at least once every quarter to ensure that you are matching the most up-to-date cookies possible to your target email addresses.
Who can access
All RollWorks paid packages include access to importing static contact lists with a CSV file. The specific campaigns and capabilities for engaging imported contact lists may vary depending on your RollWorks package.
| Your Package | Imported Static CSV Contact Lists |
|---|---|
| Account Based Advertising |
Included |
| Account Based Marketing + Advertising | Included |
| Account Based Marketing |
Included |
| Starter (Legacy) | Included |
| Standard (Legacy) | Included |
| Professional (Legacy) | Included |
| Ultimate (Legacy) | Included |
| Free Tier | Not Included |
Due to data protection regulations, the RollWorks Customer Support team cannot upload contact lists on your behalf and you must upload your CSV static email lists to the RollWorks platform on your own following the steps below:
Step 1: Create a CSV file with email addresses
Your CSV file must meet all the requirements below:
- The file format must be CSV and should not exceed 10MB.
- The file must have one column only containing your list of email addresses.
- Do not add any additional data in other columns.
- Do not use a header row, the first row should be the first email address.
- Ensure the file does not have any blank rows.
- The list must contain more than 100 unique email addresses, however, optimal performance in contact targeting requires at least 1000 matched email addresses.
-
Email formats supported:
- email@emaildomain.com
- MD5 Hashed: Example: 074a297cd9b8a62284f99e03fcc08a1c. Make sure it is in plain text by applying lowercase removing beginning and ending white spaces in the email before feeding into MD5 hashing function.
Step 2: Upload the CSV file to RollWorks
- Log in to RollWorks and go to Audiences > Contact Lists
- Click Import Contact List > Upload CSV
- Choose your CSV file
- Name this Contact List and click Create List