How do I Change My Personal Information in RollWorks?

How do I change my First and Last Name?

  • Login to RollWorks
  • Go to 'Settings' > 'Personal Information'
  • Click 'Edit First Name' and enter your first name
  • Click 'Save'
  • Click 'Edit Last Name'  and enter your last name
  • Click 'Save'

Any changes you make here will only apply to your individual login view, even if there are additional users on your account. 

Screen Shot 2022-02-23 at 9.56.58 AM.png

 

How do I change my email address in RollWorks?

To view or change your Personal Information stored in your RollWorks account:

  • Login to RollWorks
  • Go to 'Settings' > 'Personal Information'
  • Click 'Edit Email Address'
  • Click 'Save'

Any changes you make here will only apply to your individual login view, even if there are additional users on your account. 

 

Screen Shot 2022-02-23 at 9.56.58 AM.png

When you edit your email address, you will need to verify this new email address before it will be saved or used by NextRoll. For more information on this email verification process, please see Email Verification for RollWorks customers

Your email is also the username you use to access your RollWorks account. As activity occurs on your account that needs your attention or we launch new products and features, we’ll email you to let you know. If you don’t want to be contacted by email, you can adjust your email settings in 'Settings' > 'Email Preferences'.

You cannot edit your email address to be the same as an existing user. This also includes users that do not have access to your account. 

Screen Shot 2022-02-23 at 12.42.09 PM.png

 

How do I change the language for my RollWorks account?

  • Login to RollWorks
  • Go to 'Settings' > 'Personal Information'
  • Select 'Edit Email Address'
  • Click 'Edit Language' and select your preferred language
      • The RollWorks platform is available in the following languages: Dutch, English (US/UK), French, German, Italian, Japanese, and Spanish.

  • Click 'Save'

The language you set is specific to your login. If there are additional users on your account, they'll have independent control of their default language.

email.png

 

How do I change the currency for my bills?

Your RollWorks invoices are billed in USD only. At this time is not possible to change the currency for your billing.

 

How do I change the time zone for my RollWorks account?

Your account is standardized to the UTC time zone (Coordinated Universal Time). All reports, time selectors, and data are based on UTC. At this time is not possible to change the time zone for your RollWorks account.

Was this article helpful?
1 out of 1 found this helpful

Articles in this section

Chat with an agent
Mon - Fri 10am - 6pm EST
Send a support email
Mon - Fri 10am - 6pm EST
Community
Get the latest product news and join other ABM practitioners