It's been less than one business day
If your campaign was just launched, your campaign is still in our queue to be reviewed. Turnaround time for campaign review can fluctuate depending on how many campaigns there are to review, but it should never take more than one full business day to get a response.
It's been more than one business day
If your campaign has not been approved and it’s been more than one business day, we may have found a problem with your website or ad content that we need your help fixing. Check your email inbox for a message from our campaign review team. Or, if you have campaign notifications turned off in "Email Preferences" within "Settings", check your message center in your main navigation bar.
If you can't find a campaign notification, or if you believe that we've made a mistake, please reach out to your Account Manager or our Customer Support team so we can look into it.