Verifying your Work Email Address
Once your account owner has added you as a sales rep you will receive an email from Support to verify your work email address.
Emails can not be sent to your contacts on your behalf until you have verified your work email. The red 'x' next to your name in your RollWorks portal indicates that your email address has yet to be verified.
Once you have verified your work email address the 'x' will switch to a green checkmark. This checkmark indicates that you can be assigned to generated leads and emails can be sent on your behalf.
How to Verify your Work Email using Gmail
Step 1: Go to your verification email titled Action Required - Verify your work email and click the authentication link.
Step 2: Click next step
Step 3: Select the email address you'd like to verify and push allow.
How to Verify your Work Email using Outlook 365
Step 1: Go to your verification email titles Action Required - Verify your work email and click the authentication link
Step 2: Input your email address, username (same as email address) and password. Use outlook.office365.com and 993 as your server name and port.